The email above looks legitimate but is it? It's actually a phishing (pronounced ‘fishing’) email that Computer Care’s Simon Pardo received recently.
Fortunately, Simon immediately spotted that it was a fake email from ITunes but to the untrained eye, clicking the links in an email like this one particularly at work could have had disastrous consequences.
Phishing email scams work by tricking unsuspecting users to click on a link or attachment. This either takes them to a page that looks legitimate to steal their private information or infects their machine with malware.
It’s estimated that cyber attacks cost UK businesses in 2016 an average of £300,000 and for one in 10 businesses, the attacks costs them up to £1m each. Increasingly, Computer Care is being called to fix clients' IT systems affected by cyber attacks generally.
How can businesses protect their IT systems against phishing email attacks?
Simon gives this advice:
Practical Security Steps If You're Responsible For IT In Your Business
- Install an antivirus solution, schedule signature updates, and monitor the antivirus status on all equipment.
- Keep all systems current with the latest security patches and updates.
- Deploy a SPAM filter that detects viruses, blank senders.
- Make sure a robust backup system is in place.
- Encrypt all sensitive company information.
- Convert HTML email into text only email messages or disable HTML email messages.
- Have a disaster recovery plan in place.
- Organise regular training sessions on cyber security (Computer Care can help on this).
Practical Advice For All IT Users In Your Business
IT users should be advised to:
- Consider where emails have come from particularly if they do not recognise the name of the sender or organisation, and if the email from the sender seems out of context.
- Not click any links if they are look suspicious.
- Not enter personal or financial recipient even if they know the recipient.
- Check regularly bank statements and to make sure that no unauthorised transactions have been made.
- Report and seek advice on any suspicious emails immediately from the person responsible for IT in the business.
If you're not sure about a suspicious-looking email, Computer Care's expert team would be happy to help. Get in touch: firstname.lastname@example.org | 0203 627 4403
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