When a person gets sick, they need the right combination of medicine, expertise andSUPPORT to get them back to good health. At Computer Care, this is precisely the approach we take when it comes to computers and networks. From running diagnostic tests and generating a prognosis to prescribing a cure, we provide the guiding hand and soothing voice every business owner needs when it comes to the performance of their systems.
But what’s even more important than solving your problems is preventing them from happening in the first place. How many doctors will ring to let you know you’re sick before you know anything about it? Well, this is precisely the approach we like to take with your computer network, and is just one of the many reasons our clients are happy to give glowing testimonials about Computer Care’s dedicated and cost-effective service. Customer Testimonials
One of the worst things that can happen is for your business critical IT system to go down without any warning. Like being struck with a heavy dose of the flu, the effects can be as swift as they are devastating. Of course, we like to provide technical remedies when this happens. But what we really pride ourselves on is predicting your system’s needs first, and preventing disaster. How do we achieve this? By having a finger on the pulse of your system at all times. So, if trouble is around the corner, we’ll know about it.
Computer Care can do this, and much more, for a fraction of the price of in-house IT SUPPORT – often without the need for a site visit. But what if disaster should strike? What if an isolated fire irreparably damages one of your main servers, for example? Well, once the fire is out, one of Computer Care’s engineers will come and perform a full restore and swap-out to ensure you’re back up and running with as little downtime as possible.
While we’re all for cures, it’s this proactive approach that we believe sets us apart from the competition. Our technicians don’t just come to the rescue when something goes wrong, they maintain a watchful eye in case something goes wrong. Vigilance is key, and is one of the main reasons our existing clients are so reliant on the services we provide – we make them feel safe! Most importantly our philosophy is that computers, individually or cumulatively, are merely there to help streamline business operations. They are tools to facilitate peoples’ jobs, and therefore it’s people we put first…
Many of our clients have come to us, distrustful of outsourced IT solutions. They’ve been burnt: jobs haven’t been done properly, genuine problems haven’t been solved, data has been lost, systems have gone down for days, they’ve been overcharged, misled, oversold and under-delivered to…you get the picture. We’ve heard the horror stories over and over again, and know that building hope back up can be a real challenge. When potential clients come to us disgruntled and lacking trust, with their belief in a simple, effective IT solution completely undermined what we like to do at Computer Care is restore their faith. It’s taken time, but the good news is our hard work and commitment to our clients has paid off. Today we’re delighted to say that, of the clients who came to us with major IT headaches, all are still with us today. Many are even grinning about how much easier their lives have become since they tookComputer Care on board to deal with what is, from their point of view, one of the most complex areas of their business! Putting smiles back on unhappy faces doesn’t just make us feel proud – it makes us feel as though we’re providing a service that enables business owners to stress a little less, and sleep a little better. Good news all round, we think.
With the Internet now capable of spreading viruses at breathtaking speed, damaging vital networks, the need for robust and resistant systems has never been greater. Firewalls and filters, encryption and effective ID protection are crucial to business continuity. At Computer Care, we can provide full protection for your system. More than that, we can then monitor your system, constantly looking ahead for things that aren’t right so that we can fix them quickly.
Whether you need bespoke software such as a comprehensive CRM system built from scratch, or the quick installation of robust and properly configured hardware, we can take care of it. And if you need an upgrade, new software install, disc de-fragmentation or replacement of faulty hardware at short notice – no problem! Our engineers will take on any job, large or small, to ensure the smooth running of your business. We can even take partial snapshots of your server every day enabling us to restore your business critical data should you lose it. In fact, when you take on Computer Care as your outsourced IT department, you can leave just about everything relating to IT to us.
Built in scalability of your computer system to accommodate future business growth should be one of your first considerations. Why? Because when you need to double, triple or quadruple the size of your network, the last thing you want to do is rip out what you’ve just put in and start again. In short, installing a system with inbuilt growth capabilities is one of the easiest ways to save time and money. It’s also something Computer Care is very good at! When you take us on as your outsourced IT department, your future business aspirations will be one of the first areas we’ll look at with you. Because we like companies to become bigger than they are, we do everything in our power to help facilitate their growth, starting with a common-sense approach to their technological infrastructure.
Whatever your IT requirements, Computer Care has got it covered. No other outsourced IT company will give your system a more thorough examination, a more accurate prognosis or a more carefully selected solution. Call Computer Care today on 0207 100 9317 or click Contact Us