For businesses looking for a fixed price service with on-site and remote support, and managed services.

Enhanced Care for medium to large businesses with office premises.

Standard Care

Microsoft 365 Package - Office 365 Disaster Recovery - data loss on the Office 365 platform is rare, but it is not immune. Microsoft do not offer backups for files or emails in the event of ransomware encryption, data loss is a risk. We protect your business with 3 backups a day with easy recovery in seconds. All your 365 administration and license management is also included as part of this package.

Trend Micro XDR - Trend Micro xDR, with today’s ever-evolving threat landscape, advanced security is not enough to prevent attacks on your users and infrastructure. You need capabilities in place to help you respond rapidly to threats that may breach your defences. To avoid serious and widespread damage, you need to prevent as much as you can and detect and respond quickly if a threat breaks through.

Onsite Support - For when a skilled technician is required to visit your business or to resolve physical issues that cannot be resolved remotely.

Helpdesk (RMM) - Our dedicated support helpdesk team will be on hand to help fix your PC issues (unlimited time). The majority of the time they will remote onto your computer to fix. You can log a ticket via email or call us.

Patch Management - Our Remote Monitoring system will detect out of date Windows Updates on devices and push the latest updates out, centrally reporting their status to us. We provide a monthly patch status report and resolve any persistent issues via our service desk.

Pro-active repairs and maintenance - We identify regular issues and create fixes that can be run instantly as soon as the issue is detected, that way we keep your computer working even when a fault occurs. Regular maintenance is automatically performed to enhance the performance and stability of your systems to keep them running in optimum condition.

Asset Management - Our managed service includes asset management, using an up to date automatic system to give you a complete view of all your IT equipment and software in one place. Allowing you to budget for hardware refreshes.

Managed Anti-virus - Fully managed pro-active anti-virus service (client machine / cloud). Our service includes Trend Micro Worry Free for Business, configured to protect and monitor machines. Centralised, cloud based, monitoring and reporting for servers, PC’s and Macs.

Remote Monitoring - Our Remote Monitoring will detect issues and alert our Service Desk via our ticketing system. This ensures any actions required are logged and all your IT equipment is running effectively even if they are remote from your offices.

If you are looking for more information, CLICK HERE to book a 15min video meeting with our founder, Simon.