Proactive Managed IT Support
If your business runs many devices and IT is critical to your operations, our Proactive Managed IT Support service could give you all the benefits of having your own IT department without the cost of hiring.
Perfect for businesses with a high dependency on IT.
What does this service do for my business?
The permanent support of a team of IT experts that gives your business access to IT support without the cost of a permanent resource.
Proactive Managed IT Support services from Computer Care give you the reassurance of having a team of IT experts monitoring all your devices and servers full-time.
Using a system called Avast, we see any alerts within milliseconds and will proactively take the necessary steps to deal with the alert.
Why do I need this service?
If your business relies heavily on IT services to carry out its day to day operations, having an IT related issue often needs immediate support to prevent the effect on business operations and loss of income.
Our Proactive Managed IT Support provides a team of experts and device and server monitoring 24/7 either on-site or remotely to minimise downtime and deal with issues quickly.
How is this service delivered?
Every business is different and has different IT requirements, so we tailor care packages that fit with your needs.
Our Proactive Managed IT Support is priced per machine.
That includes all costs: server fees, switch fees and helpdesk fees are packaged together to give you one fixed cost, so you can budget accurately and there are no nasty surprises.
What are the added benefits?
Just like having your own IT department.
- Fixed cost contract.
- 24/7 monitoring of devices and servers.
- Flexibility to have on-site or remote support.
